We offer three shades: White (bright and clean), Light Ivory (soft, close to milk), and Ivory (warm cream). To find the best match, you can order fabric swatches.

You can also send us a photo of your dress alongside a plain white sheet of paper — we'll recommend the right shade for you.

Yes. All veils, including custom-made veils, may be returned by mail within 30 days of delivery if they are unused, unworn, and in their original condition and packaging, with no signs of makeup, perfume, steaming, washing, or alterations. Exchanges are available within 7 days of delivery under the same conditions. For change-of-mind returns, the customer pays for the return shipping label; there is no restocking fee. Approved refunds are issued within 7 calendar days after the returned item is received and the refund is approved. If your item arrives damaged, defective, or incorrect, please contact us at info@tinaveil.com within 48 hours of delivery with photos. We cover return shipping and offer a replacement or full refund, including any original shipping charge, for these items.

For full details, please read our Refund & Return Policy.

All orders are processed within 1–3 business days (Monday–Friday). Once shipped, you'll receive a tracking number by email. Processing time is separate from delivery time.

We ship from Warsaw, Poland to the United States, Canada, and the United Kingdom. Standard shipping is free with a transit time of 10–14 business days; Express shipping is paid with a transit time of 3–5 business days. Including order processing, estimated total delivery time is 11–17 business days for Standard and 4–8 business days for Express. The exact Express price is shown at checkout in your checkout currency.

For full details, see our Shipping Policy.

Currently, checkout shipping is offered to the United States, United Kingdom, and Canada only.

Yes! We can adjust veil length, edge finish, trim detail, and attachment style. Just get in touch and we'll discuss the options with you.

No — import duties and taxes are not included in our prices and are the responsibility of the customer. Your order may be delayed at customs, which is outside our control.