Privacy Policy

Last updated: July 2, 2026

TinaVeil is a small handmade bridal atelier based in Warsaw, Poland. We create and sell bridal veils directly to customers worldwide. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us at tinaveil.com.

1. Who We Are

TinaVeil is the data controller for your personal information. You can reach us at info@tinaveil.com or by post: Aleje Jerozolimskie 85/21, Warsaw 02-001, Poland.

2. What Information We Collect

When you place an order or contact us, we may collect: your name, email address, shipping and billing address, phone number, and payment details. We also collect technical data such as your IP address, browser type, and browsing behaviour on our site via cookies.

3. Why We Collect It

We use your information to: process and fulfil your orders, communicate with you about your purchase, send order confirmations and shipping updates, respond to your enquiries, and improve our website and services. With your consent, we may also send you marketing emails about new collections and promotions.

4. Cookies

Our website uses cookies to ensure it works correctly and to understand how visitors use it. You can manage cookie preferences in your browser settings at any time.

5. Sharing Your Information

We do not sell your personal data. We share it only with trusted service providers who help us run our business: Shopify (our e-commerce platform), payment processors (such as Stripe or PayPal), and shipping carriers (such as UPS or Ukrposhta). These providers process your data only as needed to deliver our services.

6. Your Rights (GDPR)

If you are located in the EU or UK, you have the right to: access the personal data we hold about you, request correction or deletion of your data, object to or restrict how we process your data, withdraw consent at any time, and lodge a complaint with your local data protection authority. To exercise any of these rights, contact us at info@tinaveil.com.

7. Data Retention

We retain your order and account information for as long as necessary to fulfil our legal and contractual obligations, typically up to 5 years in accordance with Polish accounting law.

8. International Transfers

Your data may be transferred to and processed in countries outside the EU (for example, by Shopify's servers). Where this occurs, we rely on Standard Contractual Clauses approved by the European Commission to ensure your data is protected.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact

Questions about your privacy? Email us at info@tinaveil.com or write to us at Aleje Jerozolimskie 85/21, Warsaw 02-001, Poland.